➤ Order Delivery Time = PACKING TIME + SHIPPING TIME
✔ Packing time: After receiving your order, we conduct strict quality control and inspection.
It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, weekend holidays, national holidays, etc.
If your order includes quite popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
✔ Shipping time: This refers to the time it takes for items to be shipped from our warehouse center to the destination. We provide free standard shipping service for all orders, the delivery time is 5~15 days.
(Note: The shipping time is an estimate from the date of shipment, not from the date of order placement, and may take longer than estimated due to invalid addresses, customs clearance procedures, or other reasons).
✔ WE CAN SHIP TO
✈️ United States, Canada, Mexico
*Service area exclude: Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the Virgin Islands.
✈️ Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
*Import duties and taxes are included for the European Union, so buy with confidence!
✈️ Cyprus, Israel, Japan, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea, Thailand, Turkey, United Arab Emirates, Vietnam
✈️ Australia, New Zealand
✈️ Brazil, Chile, Colombia
*Brazilian customers need to fill in the tax code.
➤ If your orders is for special occasions (birthday, wedding, party, etc), Please confirm your expected delivery time with us as soon as possible, so as not to miss your important day.
➤ At STUNNING we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country. ( Note: If there is tariff you need to pay to get to your parcel, please contact us firstly before you pay. )
➤ Express shipping requires a signature upon delivery and if no one is available at your delivery location, they will leave a note indicating that you have missed the delivery and when to expect the next delivery.
We do not have control on the time that the courier attempts delivery. The customer is responsible to contact the courier once they have missed the first attempt ensuring that they are available for the next delivery attempt based on what works best for them.
The tracking also indicates where the item is located and the day it will be delivered as well as how the customer could make arrangements with the courier and could give approval to leave the package at the door.
About pre-sale/delayed delivery:
If some items or some of their sizes are out of stock, we will specifically note the estimated delivery time on the product page.
Additional Questions? Please Contact Us